Models Momo Eri and Tsubasa Masuwaka at the campaign launch

During the Nihon Bara-Iro Keikaku, or Japan Rose-Color Project, customers who buy a Quarter or Double Quarter Pounder Cheese get a pink badge and scratch-card, with the opportunity to win one of 50 free T-shirts. Early in the campaign, the T-shirts were also on sale at the McDonald’s on Center Gai, the upper floor of which was turned into a store reminiscent of a pink Graniph or UT. Some of the Ts were emblazened with tongue-in-cheek messages, such as “I Have Not Been Trading Stocks.”

In this way, behind the rosey color, the campaign makes a deeper pitch at consumers’ sensitivities. Members of the fan club can submit “Big Mouth” comments about the state of Japan today, including hopes, worries and messages of encouragement, such as from ‘Kenta’ in Oita Prefecture to people looking for jobs: “To change the current Japan, it does not take a person with good education, but with the spirit to challenge everything.” Or from ‘Chibisuke’ in Chiba to people who hate their overcrowded commutes: “Leave it to me! I’ll make the trains bigger. I already finished the designs.”

Singer Amuro Namie was chosen as the campaign model, reflecting the personal struggles she has overcome with the death of her mother, divorce and personal reinvention as an artist. The television commercial shows her fighting with herself in a video game, and tells viewers to “Keep Winning for Yourself” and “Laugh at Everything.”

Suntory has been giving away a series of eight mini-goods by product designer Amadana with its Boss Silky Black coffee. Targeting design-smart businessmen in their 30s, the all-black and metal products include a USB memory drive cover, a tape measure, a “multi case” the size of an iPhone, a pen holder, a money clip, a bookmark, a “cord reel” for keeping headphone cords neatly in a suit pocket and a memo stand.

Amadana is a brand of luxury household appliances that have a modernist design aesthetic that has grown from niche to mainstream in a short time. Its product lineup includes everything from coffee makers and music systems to paper shredders and mobile phone handsets.

A quick look online shows the collaboration has spawned more than 70,000 blog posts so far this month, with comments suggesting that consumers actively bought BOSS Silky Black in order to collect the Amadana products.

To find out how Five by Fifty helps its clients innovate in the beverage sector, contact us.

In the current economic climate point cards, which are issued everywhere from small restaurants to airlines, could become an important tool not only to increase customer retention and grow spending, but also to win new customers.

According to some of the numerous surveys on the topic, more than 95% of Japanese consumers own at least one loyalty card, and 30% of Japanese women under 40 carry ten or more cards in their wallets.

Almost every retailer in Japan, from small restaurants to large companies such as airlines, department store chains and credit card companies, has a loyalty card program. However, until recently the use of these cards was limited to a single company – reward points collected at retailer A could only be used at stores of this particular chain.

But this limited use of loyalty cards mainly to drive loyalty and therefore sales is increasingly a thing of the past. More and more Japanese companies are discovering them also as a tool that also allows them to attract consumers from non-competitors, and launching cards that can be used at a wide range of stores and service providers.

One such format is the T Card, which was originally introduced as a loyalty card for members of rental video chain Tsutaya. The company has now turned it into a stand-alone brand that allows it’s almost 30 million members to collect and redeem reward points at over 30 retailers with more than 27,000 stores nationwide, including convenience stores, electronics stores, cinemas and restaurants.

In September 2009, T Card went mobile and subscribers of Japan’s largest mobile provider DoCoMo were able to collect points on payments made through their mobile phones. In February 2009, the service was extended to include Japan’s other two mobile phone companies.

T Card website (Japanese)